State Farm® Insurance Agent Joe Holtcamp

"I have been a State Farm client for over 10 years, but I barely knew anyone until I walked into this office and met Joe. I was facing a stressful issue where my mortgage loan name needed to match my property insurance name. Most insurance companies might have easily said, 'I’m sorry, but you have to deal with your loan company yourself.' Well, Joe didn't say that. Even as the new owner of the agency, he took over my paperwork himself and started calling the mortgage company directly. For a whole hour—calling, waiting, talking, explaining, and asking the right questions. Most importantly, he made sure my mortgage loan rate stayed exactly the same as before. Since English is my second language, Joe was incredibly patient and double-checked everything. He told me, 'Once you get the package, please bring it back to me and we will finish it together,' because he wanted to make absolutely sure there were no mistakes. On another day, for another two hours, Joe did the exact same thing with a happy face—calling, searching, scanning, printing, and even telling me where I needed to get things notarized. I can truly tell how much passion he has for his clients and his business. How does a business win a client? How do you keep a client? Joe has the perfect answer. Thank you from my heart, Joe!"